It's time to listen to members as they light the way
Our independent research reveals how workplace pension scheme members in the UK feel about their financial futures and what they need to turn pension complexity into understanding and action.
With actionable insights, schemes can create strategies that ensure there's No Member Left Behind™, driving higher engagement, reduced risk, stronger governance, and a better reputation.
of members say legislation changes make pensions more complex and confusing.
of members feel they understand their pension but only 53% feel confident planning their retirement.
of members are either unsure or feel they’re not on track for retirement.
What's in the report?
Member Impact
How the pension landscape and communications are affecting members today.
Demographic divides
Why a one-size-fits all approach is damaging member outcomes.
Impactful innovation
How to deliver innovative communications that feel human.
Actionable opportunities
What we can do to boost understanding, confidence and decision making.
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